866 Privacy Policy — Your Data, Handled with Care

1 Introduction

866 operates an online gaming platform accessible at 866.ooo, offering casino games, live dealer tables, fish shooting games, slots, and sports betting services to players in the Philippines. As part of running this platform, we collect and process certain personal information about our players.

This Privacy Policy describes what personal data we collect, the purposes for which we use it, with whom it may be shared, how long we retain it, and how we keep it secure. It also explains your rights in relation to your personal data and how to exercise them.

This policy should be read alongside our Terms & Conditions, which govern your use of the 866 platform as a whole.

2 Data We Collect

866 collects personal information when you register an account, use the platform, make financial transactions, or contact our support team. The types of data we may collect include:

We collect this information directly from you during registration and account use, automatically through your use of the platform, and from identity verification processes required to comply with KYC obligations.

3 How We Use Your Data

866 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity during registration (KYC), and securing your account with OTP-based authentication.
• Processing transactions: Handling deposits and withdrawals in PHP via GCash, Maya, and Philippine bank transfer — including confirming the transaction with the relevant payment provider.
• Platform delivery: Providing access to our games, maintaining service quality, and personalizing your platform experience based on your activity.
• Security and fraud prevention: Detecting and preventing unauthorized access, account fraud, money laundering, and other prohibited activities.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and enforcing self-exclusion or cooling-off measures where relevant.
• Legal and regulatory compliance: Fulfilling obligations under applicable Philippine laws and regulations, including identity verification and transaction reporting requirements.
• Customer support: Responding to your enquiries, resolving disputes, and processing requests related to your account.
• Communications: Sending you important account notifications, security alerts, and service updates. Marketing communications, if applicable, will only be sent with your consent.

4 Sharing Your Data

866 does not sell or rent your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors: GCash, Maya, and local banking partners receive the minimum data necessary to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Game providers: Third-party game studios whose titles are hosted on 866 may receive anonymized session data necessary to deliver the game. No personally identifiable information beyond what is technically required is passed.
• Identity verification services: KYC and identity verification providers process your submitted documents to confirm your identity. These services operate under strict data handling agreements.
• Legal authorities: 866 may disclose personal data to law enforcement, regulatory bodies, or other government authorities when required to do so by law or to protect the safety and rights of 866 and its players.

5 Cookies and Tracking Technologies

866 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit 866.ooo.

• Essential cookies: Required for the platform to function — including maintaining your login session and security tokens. These cannot be disabled without breaking platform functionality.
• Performance cookies: Collect anonymous data about how players use the platform, which helps us identify areas for improvement. No personally identifiable information is included.
• Preference cookies: Remember your platform settings such as odds format preferences or language selections.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 866 platform.

6 Data Retention

866 retains your personal data for as long as your account is active and for a reasonable period after closure, in accordance with applicable legal and regulatory obligations. Specific retention periods may be determined by requirements related to financial record-keeping, fraud investigation, and dispute resolution.

When personal data is no longer required and retention is not mandated by law, 866 will delete or anonymize the data in a secure manner.

7 Security Measures

866 implements industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL (TLS) encryption for all data transmitted between your device and our servers.
• OTP (One-Time Password) verification for sensitive account actions including login from new devices and withdrawals.
• Restricted internal access controls — only authorized personnel with a legitimate need can access player data.
• Regular security reviews and monitoring of platform systems for vulnerabilities and suspicious activity.

8 Your Rights

As a player whose data is processed by 866, you have the following rights in relation to your personal information:

To exercise any of these rights, contact 866 support at [email protected]. We will respond to requests within a reasonable timeframe and may ask you to verify your identity before actioning your request.

9 Minors

866 does not knowingly collect personal data from any person under the age of 21. The platform is strictly intended for players aged 21 and above. If 866 discovers that an account has been created by someone under 21, that account will be closed immediately and any related data removed from our active systems in accordance with our retention procedures.

If you believe a minor has accessed or registered on the 866 platform, please contact our support team immediately at [email protected].

10 Changes to This Privacy Policy

866 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be revised whenever changes are made.

For material changes that significantly affect your rights or how we handle your data, 866 will endeavour to notify active players via email or platform notification prior to the changes taking effect. Continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of how 866 handles your personal information.

11 Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or how 866 handles your personal data, please reach out to our support team. We aim to respond to all privacy-related enquiries promptly and transparently.

For responsible gaming related enquiries and self-exclusion requests, visit our Responsible Gaming page. For account and terms-related questions, refer to our Terms & Conditions.